Shipping policy

*SHIPPING POLICY*

*Shipping Policy — Virelle Beauty*

Last updated: 30 July 2026

*Where We Ship*

We currently ship to all addresses within the United Kingdom. We're working on expanding to international shipping soon — stay tuned!

*Processing Time*

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You'll receive a confirmation email with tracking once your order ships.

*Shipping Rates*

1. Standard UK Shipping — £3.99 (3-5 business days)

2. Free UK Shipping on orders over £30

3. Express UK Shipping — £6.99 (1-2 business days)

*Order Tracking*

Once your order has shipped, you'll receive an email with a tracking link. You can track your package directly through the courier's website. If you haven't received tracking within 5 days of ordering, please contact us.

*Delays*

Occasionally, orders may be delayed due to high volume, weather, or courier issues. We do our best to ensure timely delivery but cannot guarantee exact delivery dates.

*Lost or Missing Packages*

If your package hasn't arrived within 7 business days of shipping, please contact us at support@virellebeauty.co.uk with your order number and we'll investigate immediately.

*Shipping Address*

Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

*Returns Due to Shipping Issues*

If a package is returned to us due to an incorrect address or failed delivery, we will contact you to arrange re-shipping. Additional shipping fees may apply.

Questions? Email us at support@virellebeauty.co.uk